Refund Policy

Customers can request a refund either by email inquiry to or telephone support is also available at 212-750-7121 from 9 a.m. to 5 p.m. Eastern Time, Monday thru Friday. Voicemails and emails left after hours will be responded to within 24 hours or less on weekdays and 48 hours or less on weekends.

Refunds will appear on your credit card statement 10 days from the date the refund is processed.